Your Guarantee And Refund Policy
We want you to be 100 percent satisfied.
Everything Comes With A Full 60 Day 100% Full Satisfaction Money Back Guarantee.
The products that we list in this web site are only the highest quality. We only deal with artisans who do gallery quality work.
At the same time we fully understand the nature of selling on the internet. It is just not always possible to present you pictures that show a product completely. And when you get your order, you may think that it looks different than what we pictured. If it is not just what you wanted, send it back. We are not interested in you being unhappy. Just send the piece back. All we ask is that you tell us why so that we can correct any problems with our presentation or examine why the product did not otherwise satisfy you.
And to give you time to make that decision, you get a 60 day money back guarantee. Just return the product, shipping prepaid, to us in the same condition that we shipped it and we will refund the purchase price of the product. Because an unfortunate amount of fraud on the internet, we are unable to refund taxes, customs or shipping and we must deduct a 10% restocking charge.
Prior to returning the product, please contact us and tell us why you are exercising the guarantee and we will give you an authorization number. Contact us by going to How To Contact Blue Mountain Imports Unique Handmade Gifts
